Privacy Policy - Hestia Robotics USA, Inc.

Last updated: March 2024

Hestia Robotics USA, Inc. (“Hestia Robotics” or “we”) is committed to protecting the privacy of our customers, visitors, and users of our website and products. This privacy policy (“Privacy Policy”) explains how we collect, use, share, and protect personal information. By using our website, purchasing our products, or otherwise interacting with us, you agree to the terms of this Privacy Policy.

Information We Collect

We collect various types of personal information, including:

  • Contact information, such as name, email address, phone number, and mailing address;
  • Order and payment information, such as credit card number, expiration date, and billing address;
  • Demographic information, such as age, gender, and interests;
  • Device information, such as IP address, browser type, and device type;
  • Usage information, such as pages visited, interactions with our website, and purchase history;
  • Location information, such as country, state, and city;
  • Information from social media platforms, such as profile information and friend lists;
  • Information from customer service interactions, such as chat logs and email correspondence;
  • Information from surveys, sweepstakes, and contests, such as contact information and survey responses;
  • Information from public sources, such as public records and social media profiles.

How We Use Your Information

We use personal information for various purposes, including:

  • Processing and fulfilling orders, including verifying and confirming purchases;
  • Providing customer service, including responding to inquiries and resolving issues;
  • Improving our products and services, including conducting research and development;
  • Sending marketing communications, such as newsletters, promotional emails, and text messages;
  • Personalizing your experience on our website and with our products;
  • Conducting surveys, sweepstakes, and contests;
  • Complying with legal obligations and protecting our rights;
  • Enforcing our terms of service and other agreements;
  • Preventing fraud and protecting against harmful activities.

Information Sharing and Disclosure

We may share personal information with third parties, including:

  • Our affiliates, subsidiaries, and parent companies;
  • Service providers, such as payment processors, shipping providers, and marketing agencies;
  • Partners, such as distributors, retailers, and other business partners;
  • Law enforcement agencies, regulatory bodies, and other government agencies;
  • Successors in interest, such as a company that acquires our business or assets;
  • Other parties with your consent or as otherwise required by law.

Your Choices

You have the following choices regarding your personal information:

  • Access: You have the right to access your personal information and to receive a copy of the personal information we have collected about you.
  • Rectification: You have the right to request that we correct or update your personal information.
  • Erasure: You have the right to request that we delete your personal information.
  • Restriction of processing: You have the right to request that we restrict the processing of your personal information.
  • Data portability: You have the right to request that we transfer your personal information to another controller.
  • Object to processing: You have the right to object to our processing of your personal information.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on our website and sending an email to the email address associated with your account, if any. We encourage you to review this Privacy Policy periodically for any updates or changes.

Effective Date: March 8, 2024